A closed-loop thinking

1. What is closed-loop thinking

The so-called "closed-loop thinking" refers to that the work or activity initiated by others should be carefully and responsibly fed back to the initiator within a certain period of time, no matter what the effect of the executor is, and this thinking should be carried out in any work or event. "Closed-loop thinking" not only indicates that a member has the ability to complete the task, but also reflects "good sense of cooperation" -- such a member will make the manager and colleagues feel "reliable", and can trust "him" to work and entrust "him" with important tasks.

2.The source of closed-loop thinking

"Closed-loop thinking" comes from the American quality management expert Dr. Shewhart proposed "PDCA cycle". The PDCA cycle divides management into four phases:

P (plan) :

Objectives and policy determination, and the development of activity planning.

D (Do) Execute:

According to the information, design method, scheme and plan layout, etc.; Then, according to the design and layout, the operation is carried out to realize the contents of the plan.

C (Check) :

Summarize the results of "implementation", analyze what is correct and what is wrong, so as to clarify the effect and find the problem.

A (Act) :

Process the "summary results" of the previous step.



Unresolved issues are referred to the next "PDCA cycle" for resolution.

Note that:

These four processes don't just run once, they're supposed to happen over and over again -- in one cycle,

Some problems are solved, and those that are not will enter the next cycle, and so on up the ladder.

3.The gist of closed-loop thinking

In essence, "closed-loop thinking" emphasizes not only "responsibility", but more importantly, "teamwork". For members, the key to good closed-loop thinking is "feedback".

There are two aspects to good feedback:

1. Give feedback within the agreed time;

2. Do a good job of "phased" feedback through timely communication.

4.How to do "Closed-loop Thinking"

It's common to hear managers complain that when they follow up on a project, too many members respond with "forgot" or "Wait, let me think about it" or something like that.

In the long run, members who make such responses are labeled unreliable -- because "they" don't have "closed-loop thinking."

A good member's "closed-loop thinking" requires three things:

① There is an explanation for everything

② Everything has its place

Everything came back to me

This requires us to have a beginning, an end, and a reward in mind.

Three steps of "closed-loop thinking"

In the workplace, we can achieve "closed-loop thinking" through these three steps:

Before embarking on a task,

The most important thing is to identify the "critical" and "requirements" of the mission.

This allows us to specify what problems to expect, what priorities to take, what to pay attention to, etc., thus forming a "self-controlled" closed-loop thinking.

Pay attention to "the key to closed-loop thinking" -- communicate feedback well. We should communicate, report and feedback to the initiator in time according to the progress of the work, so as to ensure that both parties can know the completion of their respective tasks in the first time.

Special attention: If you can't finish the task on time due to difficulties, you must communicate and feedback in time, and you should give your own solutions or suggestions.

After the completion of the task, we should actively inform the "initiator" or the relevant person in charge of the completion of the situation, as the case may give their own experience or suggestions for improvement.

Through the steps above, we can basically understand how to do "closed-loop thinking" in the workplace.

5.Make closed-loop thinking a habit

n the workplace, "closed-loop thinking" is not only a sign of a team member's ability to get things done, but also a "good sense of cooperation" --Such members will make managers and colleagues feel "reliable", and can trust "him" with the work and entrust "him" with important tasks.

So let's habitualize "closed-loop thinking" -- as Aristotle famously said, "Each of us is molded by our own repeated actions. Excellence is therefore not an act, but a habit."

In short, colleagues with "closed-loop thinking" are reliable, reliable, worthy of trust and trust.