Know yourself to communicate effectively

Note 1 Communication window

1.What is Communication window

The communication window, also called the Johari window, also known as the "discovery-feedback model of self-awareness", is a technique and theory of communication originally proposed by Joseph and Harry in the 1950s. Communication window can be divided into four quadrants: privacy quadrant, blind quadrant, potential quadrant, public quadrant.

The Communication window is a technique and theory of communication, also known as the "self-awareness discovery - feedback model." The window theory compares the information of interpersonal communication to a window, which is divided into four areas: open area, hidden area, blind area and unknown area. Effective communication is the organic integration of these four areas.

1.1.Privacy quadrant

The privacy quadrant is when you know things that other people don't know, that is, privacy. Privacy can also be divided into the following three types according to different degrees:

Deep Dark Secret (DDS), everyone has their own DDS, the more DDS, the more mental pressure, for example, Yu Zecheng in "Lurk", he has a Secret to everyone, so he must deliberate every word, every thing he does, otherwise he may be killed. Still HAVE RESEMBLE IN THE NAME OF the PEOPLE "ZHAO DeHAN, THE SURFACE is simple and honest and simple, DRESS simply, BUT CONFIRM THE CASH OF 100 million YUAN HIDDEN IN THE PRIVATE villa.
The most common example, I'm sorry to say, is a crush. I'm sorry to say that marketing doesn't usually happen, but it's probably missing something. But in some cases, the damage can be irreparable. The U.S. space shuttle Challenger exploded 73 seconds after liftoff, killing all seven astronauts. The cause of the explosion was a failure of an O-ring on the rear of a rocket booster. The problem had been discovered before the launch, but management was afraid that speaking out would affect the launch schedule, "I'm sorry to say," and ultimately led to the accident. This situation is very common in management teams because, I'm sorry to say, the manager doesn't correct the employee's problem in time, which leads to a bigger problem.
To forget to say is to say something that the manager thinks the employee should know. And this is often the "curse of knowledge," where we know things and assume that others will know or understand them as well as we do, when we actually understand them quite differently. For example, an employee who you thought had a good performance suddenly told you to leave. Although you thought he had a good performance, you didn't express it. In return, you often criticized his mistakes, which made him have negative thoughts.

1.2. Blind spot quadrant

A blind quadrant is something you don't know, but someone else knows. In our life, we will always come across some people who speak freely, and they claim that "I speak so straight", but in fact, they have offended the people around them, but they do not know it. When managers make some decisions, it is often difficult to realize the existing problems, that is, they enter the blind quadrant. However, when these mistakes are pointed out, managers are often unwilling to accept them and show anger. If you can point out your mistakes without creating negative emotions, the team atmosphere will be more harmonious. Otherwise, over time, no one will ever point out your blind quadrant again.

1.3. Potential quadrant

The potential quadrant refers to things that are unknown to you and others. As a manager, we should overcome the prejudice caused by our own subjective will, treat team members fairly with standardized procedures, and create a fair competition environment, so as to stimulate the potential of the team.

1.4. Open quadrant

The public quadrants are those things that we know other people know, such as: name, gender, height, etc. This is also the most important in team management. Personal working process is the process of expanding the public quadrant: from just graduating and entering the workplace with few people and little experience, to more and more experience, to undertake more and more important tasks, and then to manage their own team and become the leader in the industry. One can increase one's credibility with the team by expanding one's public quadrant.

In order to expand the public quadrant, you need to be able to constantly cut out parts of the privacy quadrant, the blind quadrant and fill in the public quadrant. I will reveal myself to the team when I do not do well, and sincerely listen to the feedback of team members, so that the original unknown field gradually becomes known.

Note 2 Recognize the four quadrants

The first level is "don't know you don't know", people at this level do things blindly, often give up halfway, don't know what to pretend to know, feel everything is very simple, fantasize that one day they will be able to make a big career;

The second level is "know what you don't know". At this level, people are humble, know what they don't know, know the power of the world, begin to fear life, know to change themselves through learning, but action is not too obvious.

The third level is "know you know", at this level of people, can effectively use their ability to do a good job in a certain aspect, but can not use freely;

The fourth level is "don't know what you know". People at this level have acquired great wisdom, basically understand the world, and are able to integrate various resources for their own use. In real life, such people are often leaders in all walks of life.

Note 3 Every day I wake up and meditate

The most important thing in life is not to change others, nor to ask others, but to constantly reflect on yourself, improve yourself to increase the dimension, energy, pattern, mind, all the energy used to improve yourself!